{"id":1447,"date":"2026-02-26T17:53:21","date_gmt":"2026-02-26T16:53:21","guid":{"rendered":"https:\/\/kalophagas.com\/delivery-terms\/"},"modified":"2026-03-03T01:18:56","modified_gmt":"2026-03-03T00:18:56","slug":"delivery-terms","status":"publish","type":"page","link":"https:\/\/kalophagas.com\/en\/delivery-terms\/","title":{"rendered":"Delivery terms"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1447\" class=\"elementor elementor-1447 elementor-1400\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-27a93687 e-flex e-con-boxed e-con e-parent\" data-id=\"27a93687\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-74e02079 elementor-widget elementor-widget-heading\" data-id=\"74e02079\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Delivery terms<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-288dcfb elementor-widget elementor-widget-heading\" data-id=\"288dcfb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Shipping &amp; Delivery<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c88bc12 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"1c88bc12\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-stop\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M400 32H48C21.5 32 0 53.5 0 80v352c0 26.5 21.5 48 48 48h352c26.5 0 48-21.5 48-48V80c0-26.5-21.5-48-48-48z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Shipping costs &amp; deadlines<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-16bc1871 elementor-widget elementor-widget-text-editor\" data-id=\"16bc1871\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We ship to most countries in the European Union directly from our warehouses in Bulgaria and Austria, depending on the product type and availability. You will receive a shipping cost breakdown from us before confirming your order.  <\/p><p>Orders are typically prepared for dispatch within 2-3 business days. We will endeavor to inform you of the approximate delivery time after consultation with the shipping provider or freight forwarder. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-798b3d8 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"798b3d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-stop\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M400 32H48C21.5 32 0 53.5 0 80v352c0 26.5 21.5 48 48 48h352c26.5 0 48-21.5 48-48V80c0-26.5-21.5-48-48-48z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Packaging &amp; Handling<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-423cee85 elementor-widget elementor-widget-text-editor\" data-id=\"423cee85\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We carefully pack shipments, depending on the volume, on pallets, half pallets, or in suitable shipping cartons. Should you notice any damage to the packaging upon delivery, please inspect it immediately and take photos. Note the damage(s) on the shipping documents from the parcel service\/freight forwarder and send us the documentation within 48 hours.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b36479a elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"4b36479a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-stop\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M400 32H48C21.5 32 0 53.5 0 80v352c0 26.5 21.5 48 48 48h352c26.5 0 48-21.5 48-48V80c0-26.5-21.5-48-48-48z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Complaints and returns<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-285f9a9e elementor-widget elementor-widget-text-editor\" data-id=\"285f9a9e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Please send any complaints regarding delivered goods to us within a maximum of 3 business days. In the case of incorrectly or incompletely delivered goods, we will endeavor to provide a replacement quickly and inform you of a delivery date as soon as possible. For returns of incorrectly delivered goods, we will provide you with the return address and send you the relevant documentation.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Delivery terms Shipping &amp; Delivery Shipping costs &amp; deadlines We ship to most countries in the European Union directly from our warehouses in Bulgaria and Austria, depending on the product type and availability. You will receive a shipping cost breakdown from us before confirming your order. Orders are typically prepared for dispatch within 2-3 business [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1445,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1447","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/kalophagas.com\/en\/wp-json\/wp\/v2\/pages\/1447","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kalophagas.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kalophagas.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kalophagas.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kalophagas.com\/en\/wp-json\/wp\/v2\/comments?post=1447"}],"version-history":[{"count":1,"href":"https:\/\/kalophagas.com\/en\/wp-json\/wp\/v2\/pages\/1447\/revisions"}],"predecessor-version":[{"id":1448,"href":"https:\/\/kalophagas.com\/en\/wp-json\/wp\/v2\/pages\/1447\/revisions\/1448"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/kalophagas.com\/en\/wp-json\/wp\/v2\/media\/1445"}],"wp:attachment":[{"href":"https:\/\/kalophagas.com\/en\/wp-json\/wp\/v2\/media?parent=1447"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}